Mana Green Bucket Biryani Refund & Cancellation Policy
1. User Cancellation
Users can cancel an order only before the restaurant accepts it. Once accepted or preparation has started, cancellation may not be available.
2. After Restaurant Acceptance
Once food preparation begins or the order moves to delivery processing, cancellation requests may not be accepted.
3. Restaurant Cancellation
If the restaurant cancels the order due to item unavailability, technical issues, or service limitations, a full refund will be initiated.
4. Failed Payments
If money is debited but the order is not successfully placed, the payment provider or bank may automatically reverse the amount. Users may contact support if the issue continues.
5. Refund Processing Time
Refunds are processed through Razorpay and banking partners. Refunds may take 5–7 business days depending on the bank or payment provider.
6. Partial Refunds
Partial refunds may be considered for valid restaurant-side issues such as missing items or service-related problems after review.
7. Refund Method
Refunds are issued only to the original payment method used during order placement.
8. Support
For refund-related queries, users can contact support.
9. Contact
Mana Green Bucket Biryani
PJ FOOD AND BEVERAGES
Vijayawada, Andhra Pradesh
Support: support@greenbucketbiryani.com
Last updated: May 2026